Privacy Notice

1. What this privacy notice covers

This privacy notice sets out information on the personal information collection and use when you provide personal information to us and when you visit our website or otherwise when you interact with us. Website visitors should also read the Website Terms and Conditions.

2. Who we are

CUI – Count Us In Limited is registered in England under company number 13199784, and operates as Count Us In under charity number 1195686. Count Us In harnesses the power of popular culture to inspire and engage mainstream audiences to take climate action – driving wider systems change.

Registered office: First Floor, 10 Queen Street Place, London, United Kingdom, EC4R 1BE 

Email: [email protected]

3. Personal information collection and use

When you contact us at [email protected] we will collect your name, your email address, the name of the organisation you are from, and the message you want to share with us.

We will only use the contact details you provide to respond to your message or to deal with your enquiry.

When you interact us because we are working together, we will collect any information necessary to enable our working relationship to operate effectively.  This is likely to include your name and work contact details and may also include other information about you where we have an objectively legitimate interest in collecting and using that, or where we have specifically asked for your consent.

4. Cookies and analytics

The count-us-in.com website uses cookies. You can find full details of how we use cookies in our cookie policy.

5. Information sharing

We will only share your personal details in the following circumstances:

• Service Providers – We use a variety of service providers to help run our organisation  as is usual with most businesses (e.g. for IT support, IT services and other business support services). We have agreements with all providers that contain obligations on the other organisations to safeguard your information and to only use your information to provide their service to us.
• Legal Requirement – We will disclose your personal information if we, in good faith, believe that we are required to do so by law, regulation or the order of court or other legitimate government body.
• If we sell our assets – In some circumstances, we will have to share personal information with any person or legal entity to whom we sell or transfer (or initiate discussions with to sell or transfer) our business or any part of it, or any of our rights or obligations under any agreement we have with you.

6. Retention

We will keep your personal information for as long as needed to fulfill the purpose for which it was collected.

7. Your rights and choices

You have several different rights with regard to your personal information. Some rights only apply in certain circumstances or to certain information. There are also exemptions from some rights in some circumstances. If you want to make a rights request, please contact: [email protected]

Access

You are entitled to know what personal information we hold about you and to receive a copy of it.

Correction

You are entitled to correct personal information we hold about you that is inaccurate. You will need to provide us with evidence of the correct information.

Deletion

In certain circumstances you are entitled to ask us to delete the personal information we hold about you.

We will not be able to delete certain information, such as where we are legally obliged to keep it or where we need to keep it for legitimate business reasons such as accounts and records.

Objection

In certain circumstances you are entitled to object to us processing your personal information.

If you want to object to marketing please use the unsubscribe link in emails, or contact us to opt out of phone and postal marketing. To make sure we respect your request we have to keep your contact details on a suppression list.

Restriction

In certain circumstances you are entitled to ask us to restrict our processing of your personal information.

You can ask us to do this if:

• you dispute the accuracy of your personal information;
• our processing is unlawful but you prefer restriction to deletion;
• we no longer need the information but you need it for legal reasons; or
• you have objected to our processing and we are still dealing with this objection.

Portability

In certain circumstances you are entitled to receive the personal information you have provided us in a structured, commonly used and machine-readable format.

8. How to complain

Please contact [email protected] first to resolve any query or concern you have about our use of your personal information.

You also have the right to complain to the data protection regulator. The UK regulator is the Information Commissioner’s Office. You can contact them here: https://ico.org.uk/global/contact-us/ or phone: 0303 123 1113.

9. Security and data location

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We may transfer your data to our service providers who are based in different locations, some of which could be outside the UK. If those countries are in the European Union, Switzerland, Iceland, Liechtenstein and Norway, or countries with an EU adequacy decision, there are equivalent laws on handling personal information and so your information is protected in the same way as it is in the UK.

We make sure that any transfer of data to any country that does not apply the same UK style laws, is protected by an appropriate legal safeguard, which in some cases will be standard contractual clauses.

10. Lawful bases

UK data protection law requires us to have a lawful basis for our personal information collection and use, and there are several lawful bases available.

Where we act as a data controller, we typically use the following lawful bases to process the personal information that we hold.